Loading... Please wait...
Follow devilkittyshop on Twitter

Our Newsletter


We Accept :

Merchant Account - www.ballisticmerchantservices.com

Shipping & Returns

 
NOTE: ALL PRICES ARE IN AUSTRALIAN DOLLARS AND INCLUDE GST.
RETURNS POLICY

Please choose carefully, we do not accept returns for change of mind, however we do accept returns for incorrect size, as long as the item has not been worn or altered in any way. Buyer to pay for return and new shipping, and must be registered insured post, we are not responsable for lost packages.
For faulty items, please contact us first to discuss the problem. Do not send items back without prior authorisation. If the item is repairable we will repair it, if not, we will replace it. Any problems must be notified within 7 days of receiving item.
All item are inspected and checked for any faults prior to being packed.
If it cannot be repaired or replaced, then either a substitute item at the customers approval will be sent. If no substitute is available, then a refund will be issued less shipping charge.
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect item).
STOCK AVAILABILITY
Every effort has been made in keeping stock levels current, however as we also run a physical shop, stock may be sold before is updated on the web shop. Should this occur, you will be contacted as soon as possible with re-stock times or to discuss alternatives.
SHIPPING
We ship to Australia and New Zealand only, shipping via Australia ExpressPost, international registered post for New Zealand.
Rates are as follows: Australia
  • order to $100 value shipping charge is $7
  • orders from $101 to $150 value shipping charge is $10
  • orders from $151 to $299 shipping charge is $15
  • orders $300 or over shipping FREE

New Zealand shipping rates:

  • orders to $99 value, shipping charge is $15
  • orders from $100 to $499 shipping charge is $25
  • orders $500 or over shipping is FREE
Shipping times
  • Australia 2 to 3 days
  • New Zealand 5 to 7 days
PAYMENTS

Payment won't be processed until order is ready to ship. Orders are processed within two business days if in stock. If not in stock you will be contacted with a shipping time
Payment Options:
PAYPAL
Manual payments, please call us during business hours for processing of credit cards. We will be accepting online payment in the near future.
Alternativly we can accept direct deposit, details will be given at checkout.
Cancellation Fee
If you wish to cancel an order after it is submitted but before it's shipped, a cancellation fee of 20% applies.