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Shipping & Returns



Please choose carefully, we do not accept returns for change of mind, however we do accept returns for incorrect size, as long as the item has not been worn or altered in any way. Buyer to pay for return and new shipping, and must be registered insured post, we are not responsible for lost packages.
For faulty items, please contact us first to discuss the problem. Do not send items back without prior authorisation. If the item is repairable we will repair it, if not, we will replace it.
Any problems must be notified within 7 days of receiving item.
All item are inspected and checked for any faults prior to being packed.
If it cannot be repaired or replaced, then either a substitute item at the customers approval will be sent. If no substitute is available, then a refund will be issued less shipping charge.
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect item).
Every effort has been made in keeping stock levels current, however as we also run a physical shop, stock may be sold before is updated on the web shop. Should this occur, you will be contacted as soon as possible with re-stock times or to discuss alternatives.
Foot ware may show normal signs of wear due to customers in store fittings. 
We ship to Australia and New Zealand only, shipping via Australia Parcel Post, international registered post for New Zealand.
Rates are as follows: Australiia
  • orders to $99, shipping charge is $12
  • orders $100 o $150  shipping is $17
  • orders over $150 shipping is $20

New Zealand shipping rates:

  • orders to $150 value, shipping charge is $25
  • orders over $150 shipping charge is $57
Shipping times
  • Australia 2 to 4 days
  • New Zealand 5 to 7 days

Payment won't be processed until order is ready to ship. Orders are processed within two business days if in stock. If not in stock you will be contacted with a shipping time
Payment Options:
Cancellation Fee
If you wish to cancel an order after it is submitted but before it's shipped, a cancellation fee of 20% applies.

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